22 Aug 2019

Full-Time Airline Reservationist

Mommy Jobs Online – Posted by lilanofalAnywhere

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Mommy Jobs Online (mommyjobsonline.com) is now seeking Airline Reservationist to work part or full-time.

Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers

Answer customers inquiries regarding all aspects of their travel or one of our travel partners

Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution

Assist customers with technical website and mobile navigation needs

Make new reservations and change existing reservations on scheduled domestic and international flights

Perform both computer and inbound/outbound telephone related tasks

HOURS

The call center is open 24/7/365

Candidates must be flexible and willing to work early mornings, afternoons, evenings, weekends, and holidays.

UNION

Like many airline positions, Reservations Sales Agents are part of a union that will require initiation fees and monthly dues.

QUALIFICATIONS

High School diploma or equivalent required

Minimum age of 18 years old

Must be authorized to work in the United States

Have not used any nicotine products within the last six months (includes chewing tobacco, nicotine gum, patches, hookah or any other source of nicotine)

Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices required

Demonstrated knowledge and aptitude to use computers and related technology skillfully required

Fluent in Spanish highly preferred

Proficient keyboard skills required

Must have strong customer service skills and a professional and pleasant phone demeanor

Must possess exceptional verbal and interpersonal communication skills in order to assist customers and interact with coworkers

Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner required

Adaptable to performing work according to set procedures required

Excellent attendance and reliability required

Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week, 365 day/year operation including weekends, holidays and overtime as needed. Hours could include late nights and early mornings.

Pay: $12.33 per hour

To Become An Agent

*Please apply and register at mommyjobsonline.com.  Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLLILAN when you register online. 

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat –  https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default 

Job Categories: Customer Service Jobs. Job Types: Full-Time.

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