Full-Time End User Technician I
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Job Description
End User Technician I
Power3Solutions partners with Szanca Solutions, Inc. (SDVOSB) a DoD IT Contractor providing quality services and solutions to the Intelligence Community. Szanca offers a competitive salary and excellent career opportunities and we are committed to our employees’ quality of life through career development and company programs with a comprehensive benefits and leave package.
Location: Oahu, HI. San Antonio, TX. Augusta, GA. All locations come with relocation assistance.
Position Type: Full-Time
Minimum Clearance: Must possess an active TS/SCI with FS Poly
Description:
Szanca Solutions is hiring an End User Tech to work with the DoD. The project is long term and will work with infrastructure, and providing IT solutions and services to TS networks on CONUS and OCONUS locations.
- Provides technical, operations, and training support to users of new end user equipment and provides leave behind materials
- Performs tech refresh installs and setups for outdated equipment
- Assists in planning and designing PC support systems
- Installs, tests, and documents applications software programs
- Develops reports
- Performs other duties as assigned
Qualifications:
- To qualify for level one the minimum education and experience level is a high school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
- Experience providing technical support to users of company’s personal computers
- Experience pulling cables and installing PC’s
- Should have some of the following – End User Service, Hardware Desktop Break Fix, Desktop Phone, Thin Client Break
Szanca Solutions is proud to be an Affirmative Action/Equal Opportunity Employer. Szanca provides equal employment opportunity for all persons, in all facets of employment.
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