5 Oct 2019

Full-Time Salesforce Adminstrator/Developer

Na Ali’i – Posted by Na AliiAnywhere

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Support, develop for, and sustain the Defense POW/MIA Accounting Agency’s instance of Salesforce CRM. Analyze requirements, build consensus around objectives, clarify issues both verbally and in writing, and interface with stakeholders to ensure success of project objectives.


A successful candidate will be flexible, enjoy a dynamic environment in which new ideas are welcomed, and in which success is a result of quick thinking and a focus on finding the solution with what’s available. Daily tasks will include, but are not limited to:

  • SFDC configurations and administration.
  • Customization of standard and custom objects using the Force.com platform.
  • Contribute to data integration and management procedures to keep data within SFDC updated at regular intervals.
  • Requirements analysis and development planning in coordination with Senior Developer and Project Manager.
  • Design, develop, test, document, and deploy high quality solutions in collaboration with Senior Developers.
  • Interface and develop new requirements with project and customer staff and integrate those requirements into existing project planning.
  • Provide training to SFDC users on basic system functions, workflows and procedures, and helpful product features.
  • Work with a team of technical resources to design, develop (hands-on), and maintain workflows, taskers and associated data uploads/upcerts.
  • Participate in face-to-face meeting with client staff to help evangelize new systems and train users on new features.
  • Prepares SFDC reports by collecting, analyzing, and summarizing information and trends within SFDC.
  • Create professional documents to communicate program elements to those outside the project.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.


Excellent technical skills, organizational and planning skills, excellent communication, and problem-solving skills, Problem analysis, attention to detail and accuracy, solid judgment and decision-making ability, takes initiative and is adaptable and customer service oriented. The candidate should have experience working with the following technologies:


  • Salesforce Platform
    • Comfortability reading and editing Apex
      • Classes (Controllers, Test Classes, etc.)
      • Triggers
    • Able to edit Visualforce pages
    • Roles & Profiles
      • Understanding Sharing Rules and Sharing Settings
    • Understanding of setting up integrations into Salesforce
    • Single-Sign On setup
    • Inbound/Outbound Changesets
    • Understanding Objects within the data model
    • Experience with Chatter
  • Content Management using Salesforce Knowledge
    • Knowledge standard set-up and implementation
    • Create Articles and Article Types
    • Set-up article permissions and sharing
    • Classic: Understanding of Libraries and Files
  • Experience with Lightning implementation:
    • Create Lightning Record Pages
      • Page customization
      • Highlights
      • Progress bars
      • Components
    • Create Quick Actions
    • Able to create workflows (FLOW, Process Builder, workflow)
    • Customize APP launcher
    • Reports & Dashboard creation and customization
  • Migrating Data:
    • Mastered SFDC DataLoader
    • Data comparisons and checks, MS Excel (Vlookups, equations, understand excel anomalies)
    • Understand Object relationship data model
  • Training
    • Comfortability presenting to groups
    • Create training documentation (MS Powerpoint click-ology, desk guides, etc.)
  • Analysis:
    • Able to turn requirements into solutions
    • Suggest solutions to close process gaps
    • Document process and solution
  • Day-to-Day
    • Support Salesforce Users
      • Support request though Email, Chatter, etc.
      • User creation
    • Complete assigned tasks
      • Assignments via JIRA
      • Basic JIRA knowledge and/or navigation (not required)
    • Take initiative to find where things can be improved


Clearance Requirements: This position requires the ability to obtain a security clearance. Must be U.S. Citizen and need to pass background investigation.


Education/Experience: BA/BS, preferably in Computer Science or in science, technology, engineering and mathematics (STEM), is required (or 7 years documented experience in addition to the requirements within this description). Candidate must have 2-5 years of experience with Salesforce development (force.com or salesforce.com) and 1+ years of SalesForce.com Administration experience.  It is a plus if a candidate has one of the following:

  • Salesforce certifications (e.g., Salesforce Platform App Builder, Salesforce Platform Developer I, and Salesforce Platform Developer II),
  • Experience with government and DoD environments.

Na Ali`i Is Proud to Be an Equal Opportunity/Affirmative Action Employer

Job Categories: IT / Software Development. Job Types: Full-Time.

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